Shift Manager

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Report to: Store Operations Manager (SOM)

Supervises: Drivers, Bakers & Cashiers

As a Shift Manager, you would be responsible for providing outstanding leadership to your team. You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience, while understanding the importance of a positive social and environmental impact. Our employees must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Position Requirements:

  • Typical Shifts: 10am - 5pm; 5pm - 11pm; 6pm - 1am.
  • Must have at least one (1) year experience in fast paced restaurant environment.
  • Must have prior supervisory experience managing 5-6 people.
  • Proficient in the following areas: ordering, receiving, inventory, customer service, safety and sanitation.
  • Must be able to work at least 25 hours per week.
  • Must have reliable transportation.
  • Must be positive, proactive, friendly and outgoing.
  • Must be able to lift 50 lbs.

Position Responsibilities:

  • Make sure that employees show up on time and are wearing proper uniform.
  • Make sure that orders are prepared, cooked and to the customer in a timely manor.
  • Learn Point of Sale fluently.
  • Making dough when necessary.
  • Communicating with retailers and ensuring on-time delivery of orders
  • Consistently produce quality products.
  • Make occasional bank deposits.
  • Must possess ability to step into any position in the store.
  • People Oriented - enjoys working with our guests and employees, possess good communication and interpersonal skills.


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