Store Operations Manager

Report to: Regional Manager 

Supervises: Shift Managers, Drivers, Bakers & Cashiers

As a Store Operations Manager, you would be responsible for providing outstanding leadership to your team. You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience, while understanding the importance of a positive social and environmental impact. Our employees must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Position Requirements:

• 3+ years of restaurant management experience in a full service or fast casual  environment.
• Training, coaching, and development of employees.
• Ensure the safety of our guests and employees through training and execution of food safety and restaurant safety standards and guidelines.
• Serve-Safe Certification Required
• Leading guest components including excellent food quality, guest service, employee friendliness, and restaurant cleanliness through your team.
• Drive sales growth, control cost management, and maintain profit growth.
• Consistently produce quality products.
• Must have reliable transportation.
• Must be certified drug free.

Additional expectations of our Store Operations Managers are:

• Excellent leaders with great people skills.
• Ability to step into any position in any store.
• Must be positive and proactive.
• Sees life as choices and chooses to make a positive impact.
• People Oriented - enjoys working with our guests and employees, possess good communication and interpersonal skills.
• Growth Oriented - knows that learning and growth are keys to personal and professional success and is willing and able to share learning with others.
• Results Oriented - focuses on getting results without compromising guest, people, social, environmental and financial areas.
• Must have a flexible schedule and be willing to "go the extra mile."
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must have the stamina to work a maximum of 50-55 hours a week.
• Must be prepared to ensure that all shifts are covered to maintain store operations.
• Experience creating and managing scheduling.
• Printing, organizing, baking, packaging, labeling and otherwise preparing shipping orders for pick-up.
• Maintaining communication with customers and upper management via email.
• Conducting inventory audits and ordering food and supplies when needed.
• Interviewing and hiring applicants, rewarding and disciplining staff, and when necessary terminating employment.
• Handling minor in-store repairs.
• Must be excited to be a part of the community and actively participate in community activities/meetings.

Please be advised - we will require frequent evening, late night and weekend hours. Please apply if you are comfortable working these types of hours.

If you feel as though you are a great candidate for this position, please forward your resume and a cover letter.

Job Type: Full-time

 

 

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